The Hidden Key to Leadership: Setting Clear Expectations

Leadership Starts with Clarity

If you’re unsatisfied with your team’s performance, take a moment to reflect. Have you given them the clarity they need to succeed? Often, the answer lies not in their abilities but in your communication.

As a leader, setting clear expectations isn’t just a managerial task—it’s an act of service to your team. It empowers them to perform at their best, builds trust, and drives the results you’re looking for. And when you get it right, you’ll find that what seemed like performance issues were actually just clarity issues all along.

The Seven Foundational MetaSkills™

n this fast-paced world, it’s easy to dive into meetings and conversations without considering the atmosphere we’re creating. MetaSkills™—the intentional attitudes and stances we bring to interactions—can transform the dynamics of any relationship. By intentionally choosing one or two MetaSkills™ before entering a conversation or meeting, you can set the tone for trust, creativity, and success.

Achiever vs. Hyper-Achiever: Navigating Strengths and Saboteurs in Leadership and Professional Growth

Getting unstuck with Balance Coaching

I don't trust my gut...How do I know when I can?

Traditional algorithms cannot help in predicting purchase behaviors today because they are based on historical data. Behavior change brought about by Covid19 invalidates much of this data.

The pandemic has changed the way we live. Consumers have started purchasing heavily online and plan to continue to do so. What we purchase and what we care about when we purchase has also fundamentally changed. Two groups of needs emerge: safety, reassurance, convenience and low touch on one side, human connection, sense of belonging, meaning and personal touch on the other side.

Continuous innovation demands a new leadership mindset

Innovation is having an idea and executing it so it creates value. It requires creativity and insight to meet. It is about solving problems and imagining possibilities.

I recently had the opportunity to connect with Francesca Danzi, the Chief Client Officer of Tory Burch, whom I met on a panel at the World Retail Congress.