Mastering Leadership and the Art of Luxury Business

“Education is the most powerful weapon which you can use to change the world.”
Nelson Mandela

Education

Leadership and Luxury are crafts that must be learned and mastered. Luxury is the art of crafting exceptional value through quality, exclusivity, and emotional connection, inspiring desire and setting timeless standards of excellence. Thriving in this space demands not just expertise but a deep understanding of what makes luxury truly exceptional.

Luxury Culture and Business

Our learning modules provides in-depth insights into the strategies that make brands luxury leading players. Participants gain expertise in the unique factors that define luxury, focusing on cultural and emotional drivers that appeal to affluent clientele. Core topics include:

  • Luxury Brand Building

  • Luxury Experience Design Principles

  • Customer Engagement and Loyalty

  • Understanding HNWIs

Leadership and Management Development

Our programs focus on the skills and perspectives needed to thrive in the luxury sector. Through a series of interactive learning sessions, we prepare professionals to work effectively with teams, manage complex challenges, and foster a culture of excellence. Key topics include:

  • Effective Communication

  • Leading and Managing Change

  • Conflict and Growth

  • Leveraging Diversity

  • Giving and Receiving Feedback

  • Creative Leadership Abilities for Business Results

Inspirational Speaking

Francesca is an engaging Speaker and Facilitator, adept to delivering inspiring, insightful and provocative keynote sessions with organizations of all sizes. She is a navigated Lectuer as proven by her continuous collaboration with Sotheby’s Institute of Art. She facilitates high energy sessions on topics related to the worlds of Luxury and Leadership Development.

  • The course was terrific and exceeded my expectations. We learned a LOT and will be applying many of the lessons to our business. You did a great job covering such a broad topic in only a few sessions. Please, please offer the follow on course! We will take it for sure and may even have some more of our colleagues take this course when it is offered again.

    Richard Walters, Operating Executive, Investor

  • Just wanted to say a massive thank you for yesterday. We caught up with the client over a drink and they all thought your presentation was brilliant and said how everyone was really engaged. They sent an email over this morning "Francesca’s presentation was absolutely spot on and I think it’s got us all even more excited about potential next steps".

    Tristan Hyde, Business Lead, BBH London

  • I cannot thank you enough for the insights from your class. Thanks to that I realized there were several points in the branding of my company that needed change. Now I am working with a very good agency in Brazil for a full rebrand of our services.

    Daniel Da Silva Becker, Founder and Localization Project Manager

  • Francesca - thank you so much for your instruction of this course. We have never felt so inspired or motivated to propel our business into the true luxury sector. Richard, Leslie, and I used the course assignment to roadmap what this trajectory could look like for us. We had so much fun putting this together! Thanks again, we truly do look forward to your thoughts.

    Megan Lawson, Marketing Director

  • Thank you for this amazing opportunity to dive deeper into the luxury world. I am now in the middle of a transition from designing physical experiences (interior design) to digital experiences (product design). You course gave me a much clearer perspective on the direction I want to take my career. Much appreciation and respect!

    Altyn Ashirova

Thinking