Transformational Coaching and Consulting for the Leaders of Today and Tomorrow

'“What good is an idea if it remains an idea? Try. Experiment. Fail. Try again. Change the world.”
Simon Sinek

Coaching

Executive and Leadership Coaching programs, grounded in powerful 360 degree, strengths and behavioural assessments. Unlock your leadership potential, supercharge your strengths and vision, gain clarity, effectiveness, courage and freedom.

Bespoke Team Development and Coaching Programs, tailored to the unique challenges and aspirations of your organization. We delve deep into the systemic aspects of team dynamics, focusing on effective communication, conflict resolution and cross-functional collaboration for sustained high performance. Embark on a transformative journey with us. Discover the power of collective growth and unlock the full potential of your team and organization.

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Consulting

Elevate and grow your luxury brand with a mix of innovation and executive expertise in luxury brand management, customer experience design, digital transformation and creative leadership. From developing cutting-edge clienteling strategies to facilitating brand identity and business design workshops, my approach merges co-creation techniques with deep industry insights. Partner with me to navigate the complexities of luxury marketing and technology, leveraging my expertise to craft unparalleled experiences that resonate with your clients and set your brand apart.

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Education

Discover educational excellence in luxury business with my specialized courses, tailored for aspiring leaders and industry professionals. As a Lecturer and Course Leader at Sotheby's Institute of Art, I teach subjects such as Personal and Organizational Leadership, Principles of Luxury and Luxury Marketing. My offerings extend to teaching Brand and Business Design, Design Thinking and Customer Experience Design. These courses and individual sessions are designed to equip participants with cutting-edge skills and insights, fostering innovation and leadership in the luxury sector.

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“What a caterpillar calls the end of the world, we call a butterfly.”

— Eckhart Tolle

OUR FOUNDER

Francesca Danzi

Francesca Danzi is a Transformational Leader, Luxury Advisor and Professionally Qualified, ICF accredited, Co-Active Executive, Leadership and Business Coach with over 20 years international experience in top luxury and fashion brands, global consulting firms, brand agencies, and tech startups.

Former Chief Client Officer with Tory Burch and Director of Strategic Customer Initiatives with Burberry, Francesca is known for challenging organizational silos and facilitating innovation processes that bring ambitious visions to life.

About

Working with Francesca has been a game-changer for me during a time of uncertainty in my career. She's been like a guiding light, helping me find clarity and confidence when I needed it most. With her support, I started seeing my worth and embracing new opportunities with excitement rather than fear. I've found clarity in my career, confidence in myself, and a newfound sense of peace. If you're feeling lost or uncertain, I highly recommend.

Isabel Novo List - Wholesale Manager Kiton
Francesca looks at digital transformation through the customer lens. I engaged with Danzi Consulting to help inform the digital transformation I was leading at Tory Burch and Francesca became my “partner in crime” for over three years, successfully driving implementation and adoption of key technology solutions for omnichannel retail and customer experience.

John Douglas – Chief Technology Officer Gymshark
Francesca has a great ability to ask insightful questions and a unique talent to reframe and challenge my thinking, which helps me gain clarity on my goals and values in each session. Compared to other coaches I worked with in the past, what I particularly appreciate with Francesca is her ability to provide constructive and pragmatic feedback. You know what needs to be done and there is no room for non-sense with her!

Audrey Duet - Chief Product Officer AI
Going beyond theory, Francesca uses practical strategies in her coaching sessions. She has a remarkably powerful and positive attitude which is in and of itself inspiring and it creates a supportive environment for growth.

Stefania Adam, Associate Business Development, Sotheby’s
During our sessions I was encouraged to write down my thoughts, or maybe move around, to shift perspective and activate body and emotions. My best ideas came from the interaction or communication with Francesca. The sessions have helped me unlock my potential and navigate through the complex worlds of work and life.

Fei Jiang, Master Luxury Business graduate
Francesca truly understands the power of unifying data, relationships and commerce. The Customer One to One platform which we built in-house at Burberry was a game changing app for retail stores and associates. Francesca was instrumental in gathering business requirements, interpreting data and leading multiple business work streams to deliver the project.

Cathy McCabe, CEO Proximity
The insights provided by the customer experience assessment framework Danzi Consulting created and executed for rag&bone when I was CMO there were exactly what we needed to start the omni-channel transformation of the business.

Johanna Murphy – SVP Consumer Marketing and Global Digital Commerce Michael Kors
Your coaching has helped me identify my strengths and areas for growth, enabling me to become a better version of myself, both professionally and personally. I want to express my deepest appreciation for the positive impact you've had on my life. Your coaching has been transformative and I feel better equipped to face the challenges that lie ahead. Thank you for your unwavering support, insightful guidance, and the safe space you provided for my growth.

Tsvetan Atanasov - Production Manager Film Studios
Francesca brings a humanistic approach to processes, customer experience and innovation. Collaborating with Danzi Consulting in several projects, I have had the chance to appreciate Francesca’s sophisticated understanding of customers and their expectations. Francesca turns data into business solutions that are human-centred and relevant.

Dr. Federica Carlotto – Director Master Luxury Business, Sotheby’s Institute of Art
This week I had an incredible coaching session with Francesca Danzi. It gave me clarity, helped me reframe my mindset and set achievable goals for the near future. Highly recommended her work for both individuals and teams looking to grow their leadership skills! Thank you so much Francesca!

Mirela de Lacerda - Enterprise Consultant London College of Fashion

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We act as thinking partners and transformation agents. We listen, observe, involve and engage stakeholders and teams to open possibilities, design solutions, implement platforms and deliver meaningful experiences.

A SELECTION OF RECENT WORK