Retail Clienteling Archives

Laying the Foundation for Digital Transformation

Apr 10, 2021

Laying the Foundationfor Digital Transformation Tory Burch CHALLENGE Tory Burch is a successful American lifestyle brand, launched in 2004 and quickly grown to account for more than 150 free-standing stores and presence in over 3000 department and specialty stores...

Shifting mindset from Transactions to Relationships

Apr 9, 2021

Shifting mindsetfrom Transactions to Relationships Bulgari CHALLENGE Bulgari approached us to develop a highly interactive, inspiring and bespoke workshop to help their global retail management team shift mindset from transaction to customer relationship, even with...

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